300+
Implementations
60+
Customers Globally
6000+
Support Hours Per Year
Services Designed to Grow With Your Business
Whether you're looking for Certinia or Salesforce expertise, Icon is qualified to deliver the end-to-end suite of services you need.
Looking for the one right partner? Icon is equipped to handle every aspect of implementation for your end-to-end suite of Certinia and Salesforce solutions.
Icon brings over a decade of expertise assessing and fixing functional gaps and uncovering areas for improvement.
Leverage bi-annual feature updates to take advantage of the latest Certinia enhancements.
Modernize policies and processes by adopting Icon's best practice framework, curated to support your unique industry needs.
Avoid costly blocked deployments and production shutdowns—Icon's platform experts are ready to fix any issue you encounter.
Don't wait for the support and troubleshooting you desperately need. Icon's team of consultants is on call and ready to assist when you need us.
Get ongoing support to ensure your platform solutions continue to meet your business needs.
Unrivaled Certinia Implementation and Support
Lean on an authorized Certinia partner to implement, maintain and support your Certinia product suite and help you achieve your business goals.
- As Certinia's 2022 Innovation Partner of the Year and with 300+ successful implementations under our belt, Icon offers unrivaled service and experience.
- We dedicate over 6,000 support hours each year to maintain a customer-centric and long-term approach to Certinia implementation.
- Icon is proficient in Certinia's entire product suite, including Professional Services Automation (PSA) and Enterprise Resource Planning (ERP) solutions.
Salesforce Revenue Cloud Solutions You Can Trust
We help organizations optimize and recover Revenue Cloud implementations to future-proof critical data and billing operations.
- With over a decade of experience and hundreds of completed projects in the books, we're equipped with the Salesforce expertise you need to go live.
- We bring context and a clear vision to your Revenue Cloud project to leverage your high-quality data, the cornerstone of every successful implementation, and foster alignment across your operational processes.
- We go beyond CRM to include revenue, billing, and payment processes into your Salesforce solution to deliver true efficiency and accuracy to your business.
Trusted By Organizations Worldwide
Our Trusted Partners
As a full-stack ERP Systems Integrator, we work with carefully selected partners to bring wide-scale value to our customers.
Asperato by Salesforce automates, integrates, and accelerates end-to-end payment operations.
Conga simplifies and merges complex data across Salesforce platforms into Certinia solutions for instant client-facing documents.
Avalara's premium tax software helps to cut costs, improve accuracy, automate processing, and more.
This Salesforce payroll solution can cut your payroll, HR and billing costs up to 50% and save 1,000 hours per year in processing time.
Certinia is the best ERP for services business, improving estimating, delivery, profitability, and customer satisfaction.
Salesforce's integrated suite of tools is fine-tuned to optimize sales, customer service, marketing automation processes.
We Check All The Boxes
Why choose Icon Cloud Consulting?
- Long-Term Partner
- Dedicated Team of Professionals
- Award-Winning Leadership
- The Most Trusted Partner in the Industry
- 60-Day Service Warranty
- PMI, Certinia and Salesforce Certified
Take Your Business to the Next Level with Icon
Let's discuss how our trusted services, unrivaled expertise, and innovative solutions can transform your operations and optimize your growth.
Let's Connect