Icon1 is your Professional Services Implementation multiplier
Icon1 has been crafted to maximize your ROI by getting you live faster, with less risk, and more value. Select the tier that matches your needs.
Icon1 Live
$5995-
For Growth and Commercial
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Installed In Production
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The option for organizations who want to self-implement Certinia PSA, AND hit your KPI's quickly AND get launched in a short 2-3 weeks.
Icon1 Live is designed to leverage everything Certinia PSA has to offer, and also includes:
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- User Documentation
- Data Migration Toolkit
- System Admin Toolkit
- End to End Walkthrough in your production org
- Just add users and start using PSA!
- Office Hours for all Icon1 Live customers
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Icon1 Live+ - $10,995
Includes 40 hours Expert Services for Training, Adoption, and Support
Icon1 Enhanced
Contact Sales-
For Growth and Commercial
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Installed In Sandbox
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The option for organizations who want a more tailored Certinia PSA setup in 8-12 weeks, leveraging Icon's expertise AND developing your internal team to support enablement, data migration, and desired enhancements.
Icon1 Live, Plus:
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- Upfront requirements and design plus Prototype build in sandbox from the signed off design document
- Iterative unit test in sandbox plus User Acceptance Testing in sandbox
- Deployment to production
- Data Migration
- Hypercare for 30 days following launch
Icon1 Enterprise
Contact Sales-
For Complex and Enterprise
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Installed In Sandbox
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The option for organizations who want to build on the core Certinia PSA solution to meet your unique requirements in as rapidly as 12 weeks.
Icon1 Enhanced, Plus
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Processes customized to fit your needs;
- Resource Management
- Project Management
- Vendor Management
- Timecards and Billing -
Support scaling for:
- High Volumes of Projects or Resources or Tasks
- Multi-businesses or Departments
- Multi-country or currency - Integration to Customer Relationship Management (CRM), General Ledger (GL), Human Capital Management (HCM), etc.
- Phased rollout by group or country or process area
- Enabling your IT team to deploy and support PSA
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Processes customized to fit your needs;
Why Icon1 Makes Sense
Fully Configured PSA Solution
Leveraging Certinia's proven Accelerate methodology and Icon's 13 years of PSA Implementation experience, Icon1 provides a comprehensive, out-of-the-box PSA solution from the beginning.
Complete Enablement Kit
Includes configuration workbooks, data load templates, business process design documentation, and a training guidebook to support your successful self-implementation.
Expert Support Access
Optional training and support available from Icon's leading PSA and Salesforce technical and functional experts.
Support
Need Ongoing Support? Experiencing Implementation Issues?
We can jump in where you left off to remediate an issue or bring the project to completion.
Contact UsOur Ongoing Support Process:
We assess your existing systems to identify potential pitfalls, risks, and opportunities for improvement and further automation.
Icon services enact ongoing positive change—you'll always know that your systems are up-to-date with the most current Certinia upgrades.
We'll initiate Proactive Services to anticipate and remediate future issues and onboard new business ops users so they're fully capable.
300+
60+
6000+
Why Work With Us?
At Icon Cloud Consulting, we offer more than just simple Certinia implementations—explore the many benefits of a comprehensive partnership.
Award-Winning Expertise
With over a decade of experience, status as an Tier-1 Certinia Partner, staff members who’ve worked in critical roles at Certinia, and the 2022 Certinia Innovation Partner of the Year award, we have the depth and breadth of expertise to get the job done right.
Long-Lasting Success
We go beyond basic implementation to carry our clients further—Icon’s ongoing support and “Right Practices” customized to your business ensure you continue to get the most value out of your Certinia investment through every growth phase.
Client-First Protection
We want our clients to feel completely confident about their systems and services. Along with our track record of longstanding, successful partnerships, our 60-Day Warranty acts as a guarantee of your satisfaction.
Align Growth Strategy and Systems With Icon's Certinia Expertise
Streamline, Simplify, and Succeed With Icon
Icon Cloud Consulting's certified Certinia services have the power to transform your operations for the better. Get in touch with our team today.
Let's Connect