Why Use the Icon Connector?

Seamless Data Synchronization

Automate the sync between Certinia PSA and Jira—Projects.

Seamless Data Synchronization

Milestones (mapped to Epics), Tasks (mapped to Stories), and Time Entries (mapped to Work Logs). Minimize errors and eliminate manual entry.

Real-Time Project Transparency

Gain real-time visibility into progress, timelines, and billable work—across platforms—driving better collaboration between PS and development.

Optimized Resource Utilization

Easily track resource allocations, logged time, and project milestones, ensuring projects stay on time and under budget.

Accurate Billing & Revenue Recognition

Approved Jira work logs sync to PSA timecards, ensuring billing accuracy and clean audit trails.

Configurable & Scalable

Custom mappings, automation rules, and governance features support your enterprise processes—whether simple or complex.

Milestone Sync:

Automatically create Jira Epics from PSA Milstones

Task Mapping:

PSA Tasks Jira Stories

Time Entry Integration:

Jira Work Logs PSA Timecards

Manual & Automated Mappings:

Supports mapping of Objects and Fields between Jira and PSA

Workflow Automation:

Use Salesforce automation to support your use case

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Get a personalized walkthrough from Icon Cloud Consulting. We’ll show how our Connector fits into your current environment.

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With over 13 years of experience, status as an official Certinia Partner, staff members who've worked in critical roles at Certinia, and the 2022 Certinia Innovation Partner of the Year award, we have the depth and breadth of expertise to get the job done right.

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From goal setting to deployment, Icon is ready to get you to the finish line. Get in touch with us to learn more about our Certinia and Salesforce implementation solutions.

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