Services That Go
Above and Beyond
We are a global team of experts helping you grow your business and explore your options for CRM, CPQ, PSA, Billing & Accounting solutions.Explore Our Services
Solutions to meet your needs
With over a decade of experience and previous work at Certinia, the Icon Cloud Consulting team is staffed with the very best.
A Proven Track Record
Our repeatable, scalable, and upgradable approach has led to 300+ solution implementations and ROIs of over 100%.
Products and Services You Can Trust
We stand by our offerings, so much so we use these solutions for our own business. Plus, we back up every implementation with a robust 60-day warranty.
Real People Who Really Care
Forge a partnership with dedicated professionals, no matter where you're located. Our responsive and reliable global team of experts is ready to answer your call today.
Certified Certinia Solutions.
Icon Cloud Consulting is proud to be recognized as one of only a few Tier 1 Certinia Services Providers nationwide. We offer implementation and administration services, upgrade services, regular health checks to maintain smooth operations, technical platform support whenever you need it, managed services tailored to your schedule, and “Right Practices” consulting curated to your needs.
Envision the Road to Implementation
An Icon Cloud Consulting partnership makes Certinia implementation seamless. That's because we roll out solutions with a thorough and collaborative 3-step process:
Inception and Prototyping
We start by gathering information about your business's unique needs and drawing up a detailed design document. Once your team signs off on the design, we get to work building a sandbox prototype, testing it thoroughly within a sprint-based cadence and demoing it to you for approval.
User Testing and Transition
Next, your stakeholders get the chance to get hands-on and test our configured solutions with your end-to-end scenarios. Using the feedback from those tests, we enhance the solution and provide a detailed Deployment and Data Migration Plan to make the systems cut-over smooth and seamless.
Go-Live and Ongoing Support
We leverage an “enabled customer” support model to empower your team through Go-Live and beyond, optimizing operations and encouraging growth. After you go live, we focus on maintaining your investment—we carry out upgrades, perform health checks, and resolve any issues you may experience.
We Check All The Boxes
Why choose Icon Cloud Consulting?
- Long-Term Partner
- Dedicated Team of Professionals
- Award-Winning Leadership
- The Most Trusted Partner in the Industry
- 60-Day Service Warranty
- PMI, Certinia and Salesforce Certified