We are a team of experts, 100% focused on ERP on the Salesforce Platform.
Why? Because Salesforce outperforms every other cloud platform, every time.
Icon has completed over 170 customer implementations — that's more than any other FinancialForce partner
Icon's Cloud Practice was formed in 2011 and we have spent the last 6 years building out the leading implementation tools, trainings and best practices.
We have 20 employees strategically located in every time zone in the U.S. — all dedicated to ensuring customer success and continuing the legacy of Customers for Life.
We have completed more than 170 implementations on the Salesforce platform — which is more than any other CPQ or ERP partner. We love what we do, and we're proud to share it with you.
We work hand-in-hand with our clients to create a custom implementation solution for even the most complex situations.
We work diligently to map your current business processes and align them to real-life scenarios using Salesforce's capabilities.
And we work hand-in-hand with your key stakeholders & team members to determine your critical success factors — before launch.
We configure and customize the Salesforce platform to meet your business needs.
Then, we gather and import key business data, support user acceptance testing, and support you during the critical deployment and launch process. We're the ultimate "Go-Live" support system.
Icon offers continuous improvement assistance for organizations looking to remain best-in-class.
We have built a proprietary Salesforce & FinancialForce health monitoring technology, that notifies us of any critical org issues.
Icon is best in class at assisting with upgrades, ongoing best practice consulting, and third party app integration support.
PSA Upgrades, Support, & Admin
PSA Health Check & Health Monitor
Introduction to PSA
Introduction to PSA Admin
PSA for Admins & Developers
FFA User Training & Guidebook
Multi-Currency Impact on Salesforce
How to Request Multi-Currency
© 2020 Icon Cloud Consulting
