Unrivaled Experience

Icon has completed over 170 customer implementations — that's more than any other FinancialForce partner

2011

Year Established

Icon's Cloud Practice was formed in 2011 and we have spent the last 6 years building out the leading implementation tools, trainings and best practices.

20

IT Consultants

We have 20 employees strategically located in every time zone in the U.S. — all dedicated to ensuring customer success and continuing the legacy of Customers for Life.

170+

Implementations

We have completed more than 170 implementations on the Salesforce platform — which is more than any other CPQ or ERP partner. We love what we do, and we're proud to share it with you.

We Are Team Players

We work hand-in-hand with our clients to create a custom implementation solution for even the most complex situations.

Salesforce CRM

Salesforce CPQ

Salesforce Billing

Salesforce Quote to Cash (CPQ + Billing)

Professional Services Automation

Financial Management

Supply Chain Management

Services Resource Planning

Our Process

Scoping & Estimating

We work diligently to map your current business processes and align them to real-life scenarios using Salesforce's capabilities.

And we work hand-in-hand with your key stakeholders & team members to determine your critical success factors — before launch.

Implementation & Launch

We configure and customize the Salesforce platform to meet your business needs.

Then, we gather and import key business data, support user acceptance testing, and support you during the critical deployment and launch process. We're the ultimate "Go-Live" support system.