Certinia PSA: Live in Weeks, Not Months
Icon1 is a preconfigured Certinia PSA implementation built from 300+ deployments. Less risk, faster results, and an ROI multiplier built in from day one.
Put AI to Work on Salesforce. Safely, and for Real.
As graduates of Certinia's inaugural AI Partner Enablement Program, we deliver trusted, autonomous AI workflows on Salesforce and Certinia Agentforce.
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Services Built
to Deliver
We're a global team of certified experts in CRM, CPQ, PSA, Billing, and Accounting solutions.
Explore Our ServicesSolutions to meet your needs
Unparalleled Expertise
With over a decade of experience and roots at Certinia itself, our team has done this work from both sides.
A Proven Track Record
Our structured approach has produced 300+ implementations with ROIs above 100%.
Products and Services You Can Trust
We stand by our offerings, so much so we use these solutions for our own business. Plus, we back every implementation with a 60-day warranty.
Real People Who Really Care
Work with the same dedicated professionals from kickoff to go-live, wherever you are. Our global team picks up the phone.
Certified Experts.
Certified Certinia Solutions.
Icon Cloud Consulting is recognized as one of only a few Tier 1 Certinia Services Providers nationwide. We offer implementation and administration services, upgrade services, regular health checks, technical platform support on demand, managed services on your schedule, and “Right Practices” consulting built around your actual workflow.
ERP Expertise
for Salesforce
Solutions
With years of on-platform ERP and Billing experience, we're one of the sharpest teams working in Salesforce Revenue Cloud.
Envision the Road to Implementation
An Icon Cloud Consulting partnership makes Certinia implementation seamless. That's because we roll out solutions with a thorough and collaborative 3-step process:
Inception and Prototyping
We start by gathering information about your business's unique needs and drawing up a detailed design document. Once your team signs off on the design, we get to work building a sandbox prototype, testing it thoroughly within a sprint-based cadence and demoing it to you for approval.
User Testing and Transition
Next, your stakeholders get the chance to get hands-on and test our configured solutions with your end-to-end scenarios. Using the feedback from those tests, we enhance the solution and provide a detailed Deployment and Data Migration Plan to make the systems cut-over smooth and seamless.
Go-Live and Ongoing Support
We leverage an “enabled customer” support model to empower your team through Go-Live and beyond, optimizing operations and encouraging growth. After you go live, we focus on maintaining your investment—we carry out upgrades, perform health checks, and resolve any issues you may experience.
We Check All The Boxes
Why choose Icon Cloud Consulting?
- Long-Term Partner
- Dedicated Team of Professionals
- Award-Winning Leadership
- The Most Trusted Partner in the Industry
- 60-Day Service Warranty
- PMI, Certinia and Salesforce Certified